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By BroadVision Clearvale
QuickLogic is a supplier of semiconductor solutions to handheld consumer device manufacturers. Like most global companies who have workforce located in different parts of the world, they have been facing the challenges of keeping communications consistent and thorough within the company. With a globally dispersed workforce, it recently became clear that the farther you moved from headquarters, the less connected people felt with the company; they were less likely to understand the company messaging or what direction the company was headed in. QuickLogic's HR Director calls it the "tyranny of distance," and it became the inflection point that made them decide that they needed to do something, because conference calls and company-wide meetings that are archived somewhere on the internet were simply not working.
QuickLogic wanted to change the way they communicated as a company. Instead of using the traditional way of "one to many broadcasting", they want to make everyone participate and more involved and engaged so it's "many to many conversation". They needed to find the right tool to make that possible. They also wanted a tool that could address several other issues such as not having a centralized location for knowledge sharing and file storing, making sure marketing materials and other documents would be available via mobile access. QuickLogic decided they needed an enterprise social network, and they chose BroadVision's Clearvale Enterprise.
QuickLogic used Clearvale to create an enterprise social network for internal communication and collaboration. Called QuickHub, the network can be accessed and used by every employee in the company, over the cloud and via any computer, smartphone or tablet. Files can be uploaded and commented on, and discussions can be created, viewed and added to by all employees.
Now employees feel more connected to each other and the organization as a whole, and they also feel as though they are making a valuable contribution to the company. Using Clearvale has also improved the way the company functions. QuickLogic noticed that many of the same types of issues were being raised by customers in different parts of the world. Using discussion forums, employees in the field can put issues into forums so people in other offices who have not had these problems before can read about these issues and be prepared to respond immediately. In the past, this process was done via email, which due to dealing with multiple times zones could sometimes take as long as 24 hours.
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