 (127 votes)
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Do you know how your CEO or manager fared on annual performance reviews? All 55,000 employees of HCL Technologies are given intranet access allowing them to read the reviews of HCL's CEO Vineet Nayar and the company's top 20 managers and with thousands of employees who make theirs public. This is just one of the many unconventional steps that HCL has taken to build a more democratic workplace; one that employees have become very comfortable with.
CEO Nayar is seeking to "destroy the office of the CEO" and encourages employees to look beyond just him in answering questions. Seeking to have managers at the mercy of employees, instead of the other way around, Nayar spends roughly seven hours weekly directly responding to employees inquiry "tickets." Nayar spearheaded the "smart service desk" for employees to voice concerns on everything from their offices being too cold to qualms about their bonuses. Everyone of HCL's employees, from junior programmer to Nayar himself use the service desk, discussion forum, testimonials and many other resources that drive the "Employee First, customer Second" initiative - all resources making a huge difference in their lives as an HCL employee.
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(1 vote)
