View Larger ImageNetApp Commuity 
By NetApp
Just a little over a year ago, we launched our external NetApp user community to provide a safe place for customers and partners to engage with their peers and NetApp experts. With over 21,000 community members to date, NetApp community is having a positive impact on how our customers engage with their peers and NetApp experts. Customers leverage NetApp communities 24X7 to get answers to their technical questions, resolve simple support issues, and learn more about NetApp products. Customers and partners are consistently sharing their ideas and leveraging communities when creating or enhancing their own storage architecture.
Customer Quote:
* “I only discovered the communities since moving to my new job… and it is a fantastic tool.”- Anthony Feigl, TD Securities, End User
* “VDI Ask the Expert session was brilliant…a real eye opener…one of the most frequented bookmarks I have”- Chris Kranz, B2Net, Reseller
NetApp communities help drive innovation – members submit solutions that are leveraged by thousands of customers around the globe. There are many examples of how NetApp communities are helping technical experts from across the company realize productivity gains while providing exceptional customer and partner support. NetApp community showcases NetApp’s open and collaborative culture and helps us deliver on our promise to provide an outstanding customer experience.
Expert Quote:
“Amount of time our technical experts spent answering questions went down from 15 hours a day to 1 hour.” - Brajesh Goyal, NetApp, Director
By the numbers:
* 20,396 Total Registered Users
* Over 1 million views since October 2008
* Represents 180 countries/territories
* 2,832 threads, 1,696 documents, 10,531 messages and 162 Blog Posts
* Total exchanges to date 15,221
* Integration with other Social Media tools throughout the community: Social Bookmarking, YouTube NetApp TV, Facebook, Twitter
March 2008 to Present
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Reviews
Great site, use it all the time...
Reviewed September 30, 2009 by Brendon Higgins
Great site, use it all the time to resolve system problems.
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Great Community, always helpful.
Reviewed September 28, 2009 by Paul
Great Community, always helpful.
Report Inappropriate Review Well Done!! Great information!
Reviewed September 28, 2009 by Norane
Well Done!! Great information!
Report Inappropriate Review one of the better community sites...
Reviewed September 22, 2009 by Andrew Miller
one of the better community sites out there -- not so big you get lost but still has a ton of good info
Report Inappropriate Review Have had need of information quickly...
Reviewed September 20, 2009 by Andrew
Have had need of information quickly and concisely and found it easily using the community
Report Inappropriate Review Great way to empower customers,...
Reviewed September 19, 2009 by Tony
Great way to empower customers, as they interact with different product dev teams.
Report Inappropriate Review Very usefull site. One of my best...
Reviewed September 19, 2009 by Paul
Very usefull site. One of my best work tools.
Report Inappropriate Review very useful site. I vote for it.
Reviewed September 18, 2009 by Devraj
very useful site. I vote for it.
Report Inappropriate Review Excellent site!! Good work!
Reviewed September 18, 2009 by Navdeep
Excellent site!! Good work!
Report Inappropriate Review the site is very useful in my experience....
Reviewed September 18, 2009 by Pinder
the site is very useful in my experience. great work!
Report Inappropriate Review Looks great you get my vote
Reviewed September 18, 2009 by Lynda
Looks great you get my vote
Report Inappropriate Review Very informative. Well done!
Reviewed September 18, 2009 by Daniel
Very informative. Well done!
Report Inappropriate Review I have to admit being an engineer,...
Reviewed September 18, 2009 by Apinderjit
I have to admit being an engineer, this is one of the best communities I have seen. Passion among the members is commendable. Info is easy to find, love all the educational materials, and a free training from netapp University is a cherry on the top. Well
Report Inappropriate Review So much content and very quick...
Reviewed September 18, 2009 by Peter
So much content and very quick feedback!
Report Inappropriate Review The quality and creativity of content...
Reviewed September 18, 2009 by Gary
The quality and creativity of content on this site is excellent!
Report Inappropriate Review Awesome community. It delivers...
Reviewed September 18, 2009 by Jerry W
Awesome community. It delivers a ton of value to NetApp's entire ecosystem.
Report Inappropriate Review I like the community, there is...
Reviewed September 17, 2009 by eric barlier
I like the community, there is always something to learn and its setup so that helping and receiving help is easy. Its also a great tool to stay on top of new and/or technologies. Thanks, Eric
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great work Netapp team! Love the...
Reviewed September 17, 2009 by NG
great work Netapp team! Love the growth and engagement results to-date. keep up the good work!
Report Inappropriate Review The NetApp community is the best...
Reviewed September 17, 2009 by Marlene
The NetApp community is the best online community I have come across. It is very clean and well thought out. Nice work NetApp!
Report Inappropriate Review You can check out the community...
Reviewed September 17, 2009 by Summers
You can check out the community and join the Groundswell group. http://communities.netapp.com/groups/my-forrester-groundswell-awards
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